ALERT: nCourt Payment Platform System Maintenance Notification – On Saturday, May 30, 2020, between 2:00 – 4:00 am EST, nCourt will perform routine maintenance on our payment platform. There will be intermittent disruption to your transaction processing services during this time frame.
If you have any questions, please contact the nCourt support team at 1-877-352-8560 or firstname.lastname@example.org.
The Clay County Clerk’s Office and our partners at nCourt have taken steps that will improve local court case cost and fine payment compliance by leaps and bounds. If the improvements seen at other Florida Clerk’s Offices are any indication, our recent local expansion of online payment options will mean higher levels of compliance (more payments made on time) and result in fewer driver’s license suspensions and contempt of court or collection agency issues.
Until now, citizens could only use the nCourt link/site for payment of civil traffic citations in Clay County. This newly-expanded online payment system now also includes all criminal case types as well as options to pay other citations like game/fish, parking, and tobacco, plus payment options for driving records, copies and driver license reinstatements. This expanded online option also applies to making payments on approved court cost payment plans. Clerk of Court Tara S. Green is happy with the results she and her staff have seen so far.
“This is truly a win-win for everyone involved in this process,” said Chief Deputy Clerk Tracie McRae. “We already see an increased level of payment compliance because the users have the convenience of making their payments any time of the day or night, without a trip to the courthouse or branch office, which are only open during the day” she said. The goal is to process all payments through the Clerk’s Office site in an efficient and streamlined manner while preserving the integrity of the payor’s credit card information. The nCourt service provides that needed level of security.
The link to the nCourt online payment website can be found on the homepage of this Clay County Clerk’s Office website. Citizens who need to pay a citation or pay for court costs and other fines can do so simply by clicking on the Pay Costs & Fines button. Users will find further instructions on the nCourt website. While payments can no longer be made through the Clerk’s Office over the phone, they will still be accepted by Clerks when submitted in person at the main courthouse in Green Cove Springs and at Clerk’s Office branch offices in Orange Park, Middleburg and Keystone. Citizens may also make payments by phone through nCourt.